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QUEUE MANAGEMENT SYSTEM

QUEUE MANAGEMENT SYSTEM

The intelligent system of algorithms from UTC-Software will be able to both automatically and manually determine the priority of the driver in the queue. This will allow good and conscientious drivers to convert the rating into additional, financially profitable orders.

The system of prioritization will allow:

  • motivate the driver to travel to less profitable orders;
  • reward the driver for efficient work;
  • reduce the arrival time.

The system determines the priority of the driver’s place in the queue based on many factors, in particular:

  • to arrival of the driver at the pick-up point on time regularly
  • driver discipline in being within the sector you fixed him
  • customer feedback
  • the number of trip refusals
  • the number of false orders.

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